Here’s a service we hadn’t heard of before which could be of use to your iPhone programming — GetSatisfaction.com, which “provides customer communities for products and organizations”. Basically, it looks like a free way to set up a support/feedback forum. Or, as they put it,
How are companies using Get Satisfaction?
- As a primary support channel
- As a fully branded, standalone community
- As the community portion of a multi-faceted strategy
- As a gateway to product innovation and ideation
- As Social CRM “front door” to welcome customers
Aside from that anyone who uses the word “ideation” without overt irony should be flayed and their wounds salted for overt pretentiousness, that does look possibly interesting yes? And there’s a library, satisfactionremotecomponent up on Google Code, which lets you embed support for it within your application! That could be a more substantive method of support than an ‘email us’ button, indeed. Not that we’ve actually got around to even that so far, but hey, best of intentions here.
In the meantime, if you’d like to see it in action in an iPhone app try out Locavore a locally grown food finder — actually, even if you wouldn’t, if you’re in the U.S. take a look at Locavore anyways, it seems to be a pretty decent guide to finding fresh produce — or if you’re really interested in the GetSatisfaction.com community, the above library is from the Satisfaction Remote application which lets you interact with the collective GetSatisfaction.com oeuvre off your phone!
h/t: iPhoneKicks!Continue Reading →